[Resolved] Samsung India — washing machine poor quality wash | |||
Dear mr sunil cutinha sir This is to inform you that we have been raising the issue of poor quality wash in samsung india since we bought the washing machine, since no one is providing us the solution Problem : we are getting white big spots in our winter as well as summer cloths, we had raised this concern several times but no one is able to get it resolved, samsung had changed the parts but still problem persists. Customer complaint ref no : [protected], [protected], [protected], [protected], [protected], [protected], [protected], and last one dated 12 feb 2018 [protected]. In all these complaints customer care and quality team agreed that type of issue will be there in samsung product, so there statement clears that samsung products are having manufacturing defects in then and no one should buy samsung products. But the filed service team is supporting that it is a case of poor quality wash and it is a manufacturing defect in washing machine and samsung should replace the washing machine of should refund us. So need refund for the same.. Regards Anuj agarwal Was this information helpful? | |||
Mar 18, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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