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Before drum replaced I raised one question. How long this machine will work. If I spend money if it doesn't work what is the case? they said the machine will work like new one at least for five years.
After drum is replaced machine was working.
For drum replacement I paid around 12000/-
Technician visited on 27th June 2018. I paid around 450/-. He did something and it was working for another 5 days. Now again it is giving same problem
Again technician visited on 15th July 2018 . this time he is saying some board is not working, giving estimation around 5500/-
My investment details on Samsung washing machine is below
Machine purchase - around 23000/-
Drum replacement – around 12000/-
Technician payment – around 450/-
Again, they are giving estimation around 5500/-
I have following questions to Samsung
How long I should pay money to Samsung
At the time of drum replacement, how some Samsung confirmed that machine will work attest five years without any issue.
Based on Samsung confirmation, I paid money(around 12000/-) for drum replacement. Now machine is not working who is responsible for this?
What is the life time of one new washing machine?
As I lost my trust on Samsung, I am not willing to pay even one rupee now. So my machine didn’t work. So my question is, How Samsung will utilize newly replaced drum. Is it going to be wasted?
To prepare/dispose one new drum, how much pollution it causes?
If Drum not utilized, we have to consider pollution damage
If Drum not utilized, we have to consider material wastage
If Drum not utilized, we have to consider human effort and time.
If Drum not utilized, we have to consider transportation pollution.
If Drum not utilized, we have to consider power consumption.
As Samsung gave false confirmation, here is my loss
Around 12000/- for new drum
Technician payment around 450/-
My time and frustration
I am requesting to take necessary actions and give right justification.
After drum is replaced machine was working.
For drum replacement I paid around 12000/-
Technician visited on 27th June 2018. I paid around 450/-. He did something and it was working for another 5 days. Now again it is giving same problem
Again technician visited on 15th July 2018 . this time he is saying some board is not working, giving estimation around 5500/-
My investment details on Samsung washing machine is below
Machine purchase - around 23000/-
Drum replacement – around 12000/-
Technician payment – around 450/-
Again, they are giving estimation around 5500/-
I have following questions to Samsung
How long I should pay money to Samsung
At the time of drum replacement, how some Samsung confirmed that machine will work attest five years without any issue.
Based on Samsung confirmation, I paid money(around 12000/-) for drum replacement. Now machine is not working who is responsible for this?
What is the life time of one new washing machine?
As I lost my trust on Samsung, I am not willing to pay even one rupee now. So my machine didn’t work. So my question is, How Samsung will utilize newly replaced drum. Is it going to be wasted?
To prepare/dispose one new drum, how much pollution it causes?
If Drum not utilized, we have to consider pollution damage
If Drum not utilized, we have to consider material wastage
If Drum not utilized, we have to consider human effort and time.
If Drum not utilized, we have to consider transportation pollution.
If Drum not utilized, we have to consider power consumption.
As Samsung gave false confirmation, here is my loss
Around 12000/- for new drum
Technician payment around 450/-
My time and frustration
I am requesting to take necessary actions and give right justification.
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He said he will update this question to workshop.
And Today I received call from Samsung. Again I asked the same question. She said, she will check with the service team.
Here again I am asking the same question, after I paid 11000/-, if my machine won't work. What could be the case.
And why the two people's not answer my question. Is there any uncertainty?
Thanks