| Address: | Mumbai City, Maharashtra, 400072 | | Website: | shop.samsung.com/in |
I had ordered wireless charger from samsung website "https://shop.samsung.com/" on 31st august 2017.
Order id :[protected]
I received acknowledgement from samsung on my email that they have received order from my end and i will get the order in 8-15 working days.
Till date, i have contacted samsung customer care via phone and email 10 to 15 times and everytime, they just provide same replies that
- samsung concerned team will call me or get back to me asap
- i will received the order in another 8-15 working days or 7-10 working days.
- order is under process and team will call me.
However
It is now over a month and samsung still dont hesitate to provide same replies again and again but just fails to deliver the product.
God knows if they even wish to deliver this product to me?
Please help me take some strict actions in this case as samsung has never ever called me once but just says concern team will call me and that wait for another 10 days or so. I dont wish to wait for months here.
Please assist.
Reference number : [protected]
Order id :[protected]
Order date : 31st august 2017
Email : [protected]@yahoo.co.in
Ph: [protected] Was this information helpful? | 
Post your Comment