Samsung India — wrong misleading estimate and worst quality of service center | |||
Service center guys does not provide valid and correct information to the user and are charging very high for the problem which is not present in the mobile. This is what happen with my samsung galaxy s7, i have shown my mobile to samsung service center bhosari and after inspecting the mobile for 2 days they told me that there is a problem with motherboard and needs to be replaced and estimated for around 14000. I went to yaantra mobile repair company and they inspected the mobile and they told me that it is an 100% display issue and same thing i have confirmed with other samsung service centers in pune as well and expect bhosari everyone is saying me that it seems to be an display issue. Seriously i think you guys need to improve alot in terms of service i have been using apple phones from past 5 years and service is undoubtly good compared to such misleading unprofessional team. My screen without any crack or damage is showing green lcd even after 2 replacement, i have replaced my lcd screen with job no [protected] (Company accepted the fault in display) and again with job no [protected]. Job no [protected] - screen replaced from samsung free cost due to error in the screen Job no [protected] - paid 6872 for replacing the screen again Job no [protected] - mother board problem estimated by bhosari but it is an display problem as stated by other service centers. Please provide me replacement of mobile i think there is some defect in my model or my series may be defective. I cannot afford to replace the screen too frequently. Attached the mobile pics, bhosari estimation letter and yaantra service comments. Thanks Anupam champati [protected] Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
Request you to connect with Bajaj Finance for membership cancellation request.
Regards
CPP Team
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As i purchase Samsung note 10+ in Bajaj Finserv consumer durable loan my insurance no is 404DFSEZ966547 I need to cancel the cpp insurance plan to my mobile kindly cancel the cpp plan
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Santhosh.k