Samsung — Issues with Convertible refrigerator 324 ltr

I had purchased 324 liters convertible refrigerator from Flipkart in the month of January 21. We started getting issues with freezer in the month of October and a service request was raised on 25th October, but the service request was closed without resolving the issue. Instead entire refrigerator stopped working, now even refrigerator compartment is not working properly. Later it was escalated 2-3 times, and a new service request was raised, but again the same old story. I am worried about quality of this product from Samsung, hardly a month left for warranty to expire.

1st Service request - [protected]
2nd service request - [protected]