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Samsung India

Samsung — Lack of service

Address:Chennai, Tamil Nadu, 600115
Website:www.consumercomplaints.in/new_complaint

Sir, Past 10 days I had been unable to repair my Television. since I had Given complaint through Samsung Toll free, they are interested in providing the reference nos but the problem is not solved. Ofcourse i have three reference nos between these 10days. No one from samsung provide me a solution. I trusted online chat will put an end to this problem but i am failed. samsung must answer for Such a worst and poor service. I feel They dont show interest in old models and out of warranty systems.

Thanking you
N.Ulaganathan
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Samsung India customer support has been notified about the posted complaint.
Dec 07, 2015
Updated by Natarajan ulaganathan Hello Mr. Jitendra singh,
The Complaint no:1 - [protected], 2 - [protected], 3 - [protected]. totally three complaints nos had got from your support team. None of the complaints were attended or closed. Pl. Look at the issue and kindly provide the solution.

thanks
N.Ulaganathan
Dec 10, 2015
Updated by Natarajan ulaganathan Hello sir, One of your representative had visited my place on 08-11-15 and reported that my TV is an Obsolete model. and he had not done any service. he hadnt gave any solution what to do with the Television. I am not happy with the people of samsung for the poor service
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Comments

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the contact details along with the complaint ID.

Thanking and assuring you our best services always.

Regards,
Jitendra Singh
Samsung Customer Service Team.
Reply
Hello Mr. Jitendra singh,
The Complaint no:1 - [protected], 2 - [protected], 3 - [protected]. totally three complaints nos had got from your support team. None of the complaints were attended or closed. Pl. Look at the issue and kindly provide the solution.

thanks
N.Ulaganathan
Reply

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