Samsung — LED

I have purchased a Samsung LED 43 inch on 5th Nov, 2020 from Ankur Electricals Noida and I was told that I will be receiving a cash back of Rs. 2991.74 in my credit card account after 3 months of purchase / deduction of EMI.

EMI's are regularly deducted from my credit card account, however the cash back hasn't been credited in my account. Even the dealer Ankur Electricals hasn't given any concrete response to my query.

With such kind of service both from a company like Samsung or Dealer Ankur Electricals it is an unethical practice by not sticking to their commitments.

Pl. let me know by when will I get the refund credited to my account as more than 1 month has elapsed since the due date when the cash back should have been actually credited in my account.

Kindly look into the matter and do the needful by crediting the cash back into my account at the earliest.