I bought above LED Smart TV in October 2019. However, in June 2021 the PCB suddenly blew and I had to replace it paying Rs 7159. Again in in February 2023 the PCB blew and I replaced it paying Rs 7475. The surprising part is that warranty for replaced PCB is only 3 Months!! I am a regular Samsung customer and have bought following TV's:
- the 1st one an LCD TV which I bought for Rs 80000
- the 2nd an LED TV which I bought for Rs 65000 - has 2 issues as follows:
a. Display problem where part of the screen was a darker shade
b. Distorted sound for which spent a substantial amount to rectify
- the 3rd one LED smart 43 inch TV which I bought for Rs 40000 and for which I have replaced the PCB twice already!!
The internal memory in this TV is hardly 1 GB because of which Prime Video and some other apps keep on buffering. There is no provision to clear the cache memory. Additional apps can also not be downloaded due to limited memory.
I am completely dejected with Samsung quality and will stop buying Samsung products. Chinese Mi TV at half the cost is giving much better service with no complaints and also has 6 GB internal memory due to which there is no buffering and a number of apps can be downloaded.
In view of the above, I request that Samsung give a free replacement of the TV so that my faith in Samsung is restored.
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