[Resolved]  Samsung LED TV — Replacement of 46F5500 Smart LED TV

Address:

Tirunelveli, Tamil Nadu

Sir, I am a fan of Samsung products.Very recently, I purchased one Samsung 46F5500 Smart LED TV on 31.10.2013 night 7pm under Diwali festival offer at Shri. Meenakshi Fan House Pvt Ltd, 10K/1, Trivandrum Road, Palayamkottai, Tirunelveli-627002 (Phone No:[protected] thro Bajaj Finance. In the night, i went thr the specifications and found that the 46F5500 has a panel refresher rate of 60Hz and i was interested in 120Hz. So next morning that is on 01.11.2013, at 10.30 Hrs, I went to the Meenakshi Fan house the dealer and asked for a replacement by 46F6400 model which has 120Hz Panel refresher rate and i agreed to pay the difference of amount by cash. The dealer said that that model is not available and he has agreed to replace the 46F5500 smart tv and he asked me not to open the tv box till the replacement comes. And also he asked me to come on 04.11.2013 (Monday) morning and as discussed he booked for one 46F6400 model to help me in replacing the 46F5500 at festival offer rate provided he receives the 46F6400 at festival offer rate from Ms Samsung. In view of the above, I request Samsung to help me to replace the 46F5500 thr Shri.Meenakshi Fan House by offering the 46F6400 at Diwali festival offer rate. The dealer is really kind enough to help me in this case for which I request the Samsung to do the needful please. As a matter of fact, still I have not opened the new 46F5500 tv package as advised by the dealer. Hope Samsung will do the favourable direction of action as desired please. Thanks and regards, S.Murugesan (Divisional Engieer BSNL TVL- Retd), C-71, 7th Cross St, NGO'A'Colony, Tirunelveli-627007. Ph: LL:[protected] Mob: +[protected] Email Id: [protected]@gmail.com