Samsung — Loss due to Samsung care service

This is to complaint against samsung care service. Within 3 months of purchasing m30s i had to give it to samsung care service centre dewas mp l becoz of problem in charging socket.
They asked me to come next day then again next day and then again.

Thus still after 8 days i did not get my mobile. Now they are again asking me to come after 4-5 days.
I'm a teacher and my students are suffering a lot as i'm no longer available online.
And my salary was also deducted by the school.
Thus i suffered a loss of 11000 which is near to the price of mobile.

Samsung was my favourite but now i hate it.
Becoz of its bad service i suffered loss. I demand 11000 rs and my mobile back
Still my mobile is at service centre.

Akash singh chouhan
Samsung m30s
[protected]
Dewas (Mp)