[Resolved] Samsung — Microwave oven. Which product was given it was faulty. So i want product replaced. | |||||
I have taken samsung microwave oven on dt 29.10.2016 from amar agencies shop no 18-19 space olympia, suitgirni chowk aurangabad. But when the product received for installation no one came till we call most of time them. After wards when they gone we started to use but we recognised that this product is faulty. So we were calling to samusung customer they were not responding our complaint. So we contact to amar agencies he said to contact samusung customer care i told him we have already contacted but he says they only can resolve your problem. We have only request to return the product and we should get the well product. Whereas the amar agencies contact no:[protected]. Model of samsung : mc28h5025vf/tl. Ime/serial no : oalewfh800172d. Vat tin no : [protected]v. Lbt reg no : [protected]. Invoice no : gen-274. I have joined the call details of samsung customer care and photo of product with invoice bill of my product. So this make us very irritated so please kindly make sure that we get our product replaced not repair. Because they will again treated as they treated now. Amar agencies website : www.amar-agencies.com. samsung webiste : www.samsung.com/in/support. samsung customer no : [protected],[protected]. Samung registered address : a-25, ground floor, front tower, mohan cooperative industrial estate, new delhi - 110044 Was this information helpful? | |||||
Aug 13, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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