Samsung Mobile — cheating by samsung service center in bhopal mp

Address:Ambedkar Nagar, Kotra Sultanabad, Bhopal, Madhya Pradesh, 462001

Hi this is sameer khan,

I purchased a750 on 02.12.18. Its display broke in jul'19 and i submitted it to service center in bhopal akansha enterprises 3326198 on 25.07.19 who charged me 5049/- for new display with warrenty of 3 month.

Just after 20 - 25 days again display got dead. I approached service center and now they are not ready to accept that they installed a faulty/duplicate/sub-standard display. There is no physical damage in my phone and there is no reason but cheating being done by samsung authorize service center.

I think they are being left in the market by samsung to cheat their customers and this will definitely give a bad name to global brand. I think i have to rout my complaint through court to get my issue resolved.

Sameer khan
[protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information