[Resolved]  Samsung Mobile — Denied to give service and said there is a moisture. And after that my charging cord also stopped working

Address:Mumbai City, Maharashtra, 400043
Website:Consumer complain

I had paid 36900 rs in a samsung phone. Ghatkopar service center person they easily said there is a moisture how it comes in middle of board. I need to be fixed these issue asap if you all are really sitting there to help. We are your customers if we faced any issue we have right to go there but why you all are denied it's shame full as a brand of samsung through out those employee who don't work properly and decrease the repo of a company. I want my mobile service. I had paid 36900rs it's have lots of worth for me kindly help and take action on it
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Jul 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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