[Resolved] Samsung Mobile — Display problem with handset j7 | |||
Dear sir/mam, Myself pranil narvekar from kdal (village ghavnale), maharashtra. i had purchased samsung mobile j7 handset on 5th nov 2015 from samsung store kudal it was working nicely then on 31st july 2016 i found that touch screen of handset is blur when i keep on low brightness so i submitted that handset to authorized service center to repair under warranty on 1st august 2016, (service center name-m/s murvne mobile, kanakvali). they took 15 days to repair the mobile as they said that display was not available and if display will not available then they provide me new handset within working 15 days it has been also completed now what can i do because from 1st august mobile handset is in service centre they gave me handreturn bill on first august and another online submission bill on 6th august i have both bill online bill no is [protected] Was this information helpful? | |||
Sep 30, 2016 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Aug 22, 2016 J G Vaja's response Model No: I8262 SAMSUNG
Aug 25, 2016 ashok modani's response mamulpe bangalore 560053
Verified Support Aug 30, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 6 Comments | |||
Comments
Back side camera has manufacturing defect pls assist
My samsung mobile: Model No: I8262 was stolen on 16/08/2016 at about 8 pm. the IMEI No. is [protected]. I lodged a complain with the local Police station. Kindly take necessary steps to block the phone.
J G Vaja,
Anand, Gujarat
J G Vaja,
Anand, Gujarat
I bought a new j2 mobile and after using for 1 month, there was some issue with battery and given for service center but after 10 days they still asked for no. of days and not providing the date for replacing mobile battery.
work order no [protected]
work order no [protected]
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ON DATE 20/08/016 TIME 5.PM O CLOCK
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