Samsung — Mobile phone charging issue.

I purchased one samsumg m31s mobile from amazon on14/03/2021.After some days my charger failed in charging my phone.I felt disappointed, but i ordered new samsun original charger from amazon.After some days my second charger also failed in charging my phone.But this charger is working with other phones.All other same chargers are working with my phone, except samsung original charger.My phone is under warranty period, but when i approched samsung service centre they said that around 1500/- needed to clear my phone issue.First time i am getting these kind of bitter experiences with samsung mobiles.I dont know why i need to pay under warranty period because only samsung original charger is not working with my phone.Please make necessary arrangements to clear my phone issue otherwise, we the customers will loose our faith in samsung mobiles.
Hareesh
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information