[Resolved]  Samsung — mobile phone front display and back glass panel

Address:New Delhi, Delhi, 110001
Website:Samsung Electronics Co., Ltd.

Hi samsung..
This is my humble request to you please reply me. My [protected]@gmail.com
Now start, my complain is-
I bought a samsung device[mobile phone-a5 2016. Sm-a510fzkfins. Sm-a510fd] after 4 to 5 months the back glass panel of this device was lost it's shine if it has gorilla glass 4 then why the shine of it's glass lost. Now i m still using this device without any complaint and it has only 4 to 5 months to end of it's waranty but now i complaint to samsung what can i do my next step. One thing also if it's front display also get gorilla glass 4 then why my device display have scrathes on it. I[censored] agree to replace my front display and back glass panel because i have 3 to 4 months warranty left on my device, then reply me i[censored] r not then also reply me. Then i will take my steps or decisions.
Manoj roy.
[protected]@gmail.com.
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Aug 28, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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