Samsung Mobile — Samsung galaxy note 3 neo white...

Address:New Delhi, Delhi

I have samsung galaxy note 3 neo white smart phone...i brought this mobile of rs 27, 500 from hari om electronics...now this phone is not working ..the screen showing black and the display is gone...and the phone is in good condition and its not broken from any side..and when the phone was inwarranty the samsung care refused to help me..we care samsung care opposite to rohini m2k told me that ur phone was broken and actually its not broken, , the cost of display was rs 6600...i said i am not afford this rs 6600 because i dont have so much money and i have to give emi every month so its not possible for me...we care refused to help me they said you have to go now, , it will cost u rs 6600 dats it i am so much disappointed with this brand...and then i visited rameshwar traders samsung care its in kohat enclave../they charged me rs 150 for finding the problem in phone...and my phone is in warranty after that they also charged rs 150...and they told the lcd was compressed it will charge you rs 7000..now its wrong..please help me for this and i am not happy with this service...please help me in that
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Sep 30, 2015
Updated by kumarjitin
name;jitin khurana
phone no;[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information