[Resolved] Samsung — Mobile water damage

Aaichya gavat

from Anta, Rajasthan

Address:	Nashik, Maharashtra, 37290056
Website:	Syskagadgetsecure. Com

When me and my mother are going to ms-cit class's inquiry and when we are coming the rain started heavily and there is not any place to stay for that time. In my purse there is my mobile and in other hand there are some important documents. When we came home we see that the documents are wet and the purse also wet and in the purse phone also wet and damage because of water. Therefore, I want to complaint about the damage.

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Oct 15, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2016

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)