[Resolved] Samsung — Money debited but order not placed at samsung shop website

[Resolved] Samsung — Money debited but order not placed at samsung shop website

S Ssv476 Jul 23, 2021 Jul 24, 2021 This thread was updated on Jul 24, 2021

Dear Sir, I have placed an order for samsung galaxy F41 on samsung shop website. The money is debited from my account but when I login to samsung shop website, my order is not visible. I haven't received an order id as well. Account details through which I placed the order: I have the transaction id. I made the payment using UPI Id via PhonePe. Please help me out with this. I request to either confirm my order or else return the money back to my account . Was this information helpful? No (0) Yes (0)
Aug 30, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 24, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
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