Samsung — Motherboard issue in a50s

I bought my samsung a50s in march 2020 and my phone got problem of restarting in August 2021 it got worse and worse day by day, i thought it is issue with software update. I visited samsung care they told me my phone has motherboard problem and i saw 2 more people with same problem and same device. I just wanted to ask why this problem is coming in mass, is samsung doing deliberately for pushing us to buy new phone. If it is the case i am very disappointed, I won't be buying any samsung in future. I mean it is feasible for us to buy 20k phone for every year. I am sad and frustrated, even I am not able to access my data so that i can perform a backup. I am very angry samsung, this is not cool.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information