Samsung — My Handset Motherboard tempered by Service enter Engineer

Address:

Sector 23, Gurgaon

I have visited the Samsung service center on 30th Aug 21 for one minor issue when I pressed side key button then it was automatically dialed 121(Emergency Number).

After 2 hours when I reached the service center for collecting the handset, they told me the motherboard is tempered and we will not be covered under warranty.

My handset is just 6 months old and earlier it was no physical damage and my handset was opened the first time in the Samsung service center.

It clearly shows by mistake service center Engineer tempered my motherboard.

then Why service center is not repairing under warranty?