[Resolved]  Samsung — my new samsung galaxy a10s battery soiling

I bought samsung galaxy a10s few days ago, but now phone's battery is soiling. Due to which issue joint of the phone is falling apart, i also visited service centre and mailed many times to samsung for same but they said you have to pay inr 7000.
While taking this phone of inr 9500. Kindly resolve the issue immediately

Imei 358176/10/944046/7
Imei 358177/10/944046/5
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Aug 9, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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