Samsung — Never go for samsung products

I bought a samsung refrigerator on 20th september 2020 and within 2 days i faced a major problem. I was assigned a technician who said a part is need to replaced but i was not ready to do that as it is a brand new refrigerator. After many attempts and request of replacement, they finally agreed to refund me instead of replacement but they are refunding me in coupons. But i live in a rural area and the nearest brand shop is 100kms away and it will be very costly for me to transport the refrigerator from that far. I requested for the refund to my bank account and they are denying that. Worst service by samsung, i was ready for replacement also but they are giving lame excuses. Never go for samsung products
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Samsung India customer support has been notified about the posted complaint.
Oct 09, 2020
Updated by Kewal Pradhan
This is my bill.

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