Samsung — New TV installation

Dear sir/madam,

I got my samsung tv delivered on 07th October 2021 but still it has not been installed.
They cancelled my earlier request for installtion citing that I was unavailable on call even though I had already told the technician that please visit the house my friend will be there and I won't be available to take calls.
I am having video call recording of the same.
Now they again called me today and told me to raise another request since this one has been cancelled(I did not cancel it btw).
I wonder if it will ever be installed or would I have to return the tv.