Address: | 202-F, Thanekar Hillcreast, Shirgaon, Badlapur (E), Tal: Ambernath, Dist: Thane-421503. |
Sir/Madam
I have purchased a new mobile phone i.e. Samsung A32-Smart phone-6GB-128GB-Awesome Black, on the date 24/08/2021 with 1 Year Warranty Assurance from "New Siddhivinayak Mobile at shop no. 09, Vivekananda Arcade, near Dhanvantari Hospital, Badlapur (E)-421503" for INR 20500 (inc. GST).
As in the month of September 2021 the mobile had some issues with its display so i complained the "Samsung Gallery, S K Technology, Ambernath (E)-421506" they repaired the mobile & returned it to me but again on 24-Nov-20221 the mobile started giving issues like Switching on & off automatically so i visited the Samsung gallery again on 25-Nov-2021, they updated the software of the mobile but as the issues didn't get solved they are telling me to replace the mother board of the mobile.
So as I am facing such issues in the warranty period of the mobile & can't find any permanent solution over it I want a replacement of my mobile from the company "Samsung India"
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