Samsung — non repair of the ac

Address:

Cuttack, Odisha

It's been a month my ac the new triangular inverter ac 1.5 ton not has been even 8 months of the purchase was not working after many complains the jb service in cuttack came after 10 days told it's the defect of the outside ac compartment and after 5 days took it then after 10 several days they kept on postponing saying the parts are not available is it the very samsung which had the best or the premium service to be given and they don't have one part then after several complains to the Samsung care o don't no whether the call is really being recorded I doubt ... After 20 days they gave the part outside saying it's repaired and the part dat came to the house took transportation fees also from us that's not the issue . The issue is after the part had been fixed still the ac doesn't work and is at the same condition as I had complaint 25 days before so my question is are they really working and repairing or playing with the customer I have total of 11 samsung ac in my office and house iam thinking of removing it all because of this and then after 30 days also my ac is nkt repaired and guess what's the best thing it's SAMSUNG PREMIUM SERVICE today I ringed up the jb person he's saying it will be repaired in two days like he's been saying this several times ... what shall I do keep on complaining on sit tight or sit in my refrigerator because it's hot and unbearable or either you guys replace the ac because I don't think the ac we bought is cheap nor it is not is warranty. SAMSUNG I SHOULD PROBABLY GIVE YOU GUYS A PARTY BECAUSE OF THIS CONSUMER BEHAVIOUR AND SO CALLED PREMIUM SERVICES HATS OF SAMSUNG .