Samsung — Old model delivered instead of buying 2021 model

Address:

Amtala

1. I was interested in buying Samsung AC only because the Khosla Electronics, Amtala assured that the product will be 2021. I received the product of Dec 2020 which suggest that it's old model of 2020. 2. The Shop branch assured me that it can convert to 1 ton from 1.5 ton in single user mode, but the AC has no feature of the same. 3. The AC has swing mode left to right but does not work.