Samsung — on repair request of my samsung galaxy m40 phone

Address:

Samsung service centre, Anna's arcade, statue , Thiruvananthapuram, Kerala

I had given my phone for repair on[protected] to samsung service centre, statue, thiruvananthapuram, kerala. They had told me to collect the phone on[protected]. When i contacted to know whether the phone is ready they told they haven't got the approval to give back the phone. It's been more than a day and still they are telling they haven't yet got the approval and need 2 more days for it. The phone had a problem of overheating and not getting charged. It's only 9 months after i had bought the phone and this is the 2nd time i am giving it for repair. It is not due to my mistake that the phone had to be given for repair as there is no mishandling occured with the phone. From my side it is in perfect condition. I had bought the phone from amazon on 1st september 2019. I think when it was delivered itself a faulty piece was delivered. It's mother board was damaged previously and now also. I don't know how i made the mistake of buying a samsung mobile. I need my device to be repaired as soon as possible.