Samsung — Order not delivered/ refund not initiated | |
I had ordered samsung a31 and did not receive the product. After a month I formed a complaint and they said they have cancelled the order but the refund is still not initiated and it has been a week since I cancelled the order. They say my issue will be solved as soon as possible but they are actually not doing anything. This is the worst service. I don't receive the order and yet I have to wait for the refund god knows when. Was this information helpful? | |
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Samsung India customer support has been notified about the posted complaint. | |
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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I'm also facing same issue. I booked Samsung S10 lite on August 7th 2020 under order ID [protected].Till now they didn't deliver the product or initiate refund. The customer service is useless. I'm thinking to file a case.