[Resolved]  Samsung — Phone issue- Heating and battery issue within a 15 days

Address:

A2-206Suryamukhi Lok Surbhi Opposite Raheja Comlex Kalyan West

Hi Team,

I would like to highlight issue which I am facing in my Samsung Galaxy Note 10lite.

As product purchased on 24th September 2020 and from last 15 to 10 days I am facing issue in my phone that is Heating/ battery issue and also some its hange but as I was very busy schedule so unable to visit service center.

Last week I visited nearest service center and also contacted customer support for resolution but still I am facing same issue.

Service center person just format my phone and updated software and stating it will work properly but I am facings same issue.

I have doubts it is Note series which is samsung special series and within a month these many issue. After completing process I hope phone would be go under checking.

I am in 20° to 22°Degree room temperature and my phone temperature is more than 40° Degree. How its possible.

Bettery is worst i am unable to use more than 12 hrs and its just I 1 month old phone.

As due to phone issue I am facing problems in my work. Its hampered my working life.

I am very disappointed with the resolution as I invested more than 40 thousand and facing bad experience. If I will buy other products they offer less than 40 k with more benefits but I am a samsung lover hance taken this phone but this time I hate samsung brand.

Request you to change my phone or compancate me for the same.

Complain Documents attached for your reference.

Customer care complain number:

[protected].

Thanks and regards,

Sharib Abbas