Samsung — Picture failure o[censored]a40d5500rr samsung led tv - refusing to replace | |
BHmeiemhaveHeat ught samsung Led tv for 55000 rs with great hope and trust on the brand samsung On Dec 2012, were so happy and even referred couple of my friends same tv ua40d5500 After 6 months of working, tv stopped working and it was not turning on. since we had warranty CoveRage Sansung engineers camE and said tHere is power problem and replaced the main board. After few months after warranty expired, aGain we Experienced picture problem with horizontal lines anyhow tv was working when we turnoff and turn on again. But after few months...when we turn on tv it alqays shows blurred image and no sound. NOw we registered complaint at samsuNg and they are saying its a power pRoblem again and board needs to be replaced With the cost of 35000 rupees which is 70 % of tv cost. we r shocked to hear this and samsung says Its out of warranty. But the same problem even for my friends who bougjt this same model. The pain here is samsung tries to cHeat middle class families with tgis faulty tv model And RefUsiNg to replace sightIng warranty. But samsung clearlt knows 5500 Led tv is failure model Was this information helpful? | |
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Samsung India customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
we purchased UA40D5500, one fine morning the tv refused to get switched on, it get on and gets gets off, in few seconds
on referring the problem to the local dealer, though whom we had purchased the tv, sent the technician,
as per him this a very common problem in this model and the board is not available, and it cannot be repaired, we shall suggest all to not o purchase this product at all and do not get cheated or the sweet talks of the deaelr, they get their commission and the company gets the profit, and after that it is to be thrown
on referring the problem to the local dealer, though whom we had purchased the tv, sent the technician,
as per him this a very common problem in this model and the board is not available, and it cannot be repaired, we shall suggest all to not o purchase this product at all and do not get cheated or the sweet talks of the deaelr, they get their commission and the company gets the profit, and after that it is to be thrown
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on referring the problem to the local dealer, though whom we had purchased the tv, sent the technician,
as per him this a very common problem in this model and the board is not available, and it cannot be repaired, we shall suggest all to not o purchase this product at all and do not get cheated or the sweet talks of the deaelr, they get their commission and the company gets the profit, and after that it is to be thrown