Samsung — picture tube

Address:Ernakulam, Kerala

Hi, I bought Samsung LED Joy Series 5 TV with Model Number- UA32F5100 from Pitapalli edapally on 21 jun 2013 and since yesterday there is no video coming, only audio is working. Today, a Samsung technician came and told us picture tube is not working. Picture tube gone in just 1year, this is the quality that a brand like Samsung has to offer its customers and what if the picture tube again goes dead in next 6 months. I don't need this product anymore, replace this product ASAP. Thanks, RIYAZ KHAN RIYAZ KHAN [protected]
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, I bought Samsung LED Joy Series 5 TV with Model Number- UA32F5100 from Pitapalli edapally on 21 jun 2013 and since yesterday there is no video coming, only audio is working. Today, a Samsung technician came and told us picture tube is not working. Picture tube gone in just 1year, this is the quality that a brand like Samsung has to offer its customers and what if the picture tube again goes dead in next 6 months. I don't need this product anymore, replace this product ASAP. Thanks, RIYAZ KHAN

RIYAZ KHAN
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information