Address: | Gurugram, Haryana |
My mobile phone of Samsung brand model name Flip3 got worn out cracks with in one month of display change. And after shown to service centre they said its due to pressure, how come a display crack from folding area with pressure and they said it’s physically damage so they can’t take the product in warranty.
Display and battery was changed after 6month due to mobile phone got dead while working with nothing and due to under warranty they changed my display and battery but after one month of display replacement my display got cracked from folding area.
After complaining on CEO portal of Samsung got response and they ask to submit my device on 7th Aug 2022 since then no update and no reminder response from samsung side.
Last contact was on 14th Aug 2022 from new customer executive that they will contact on 16th Aug but I called on samsung customer care but no response from them now. Today is 17th Aug 2022ю
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