[Resolved]  Samsung — Power bank complaint

Address:136027
Website:Www.dhamaldiscount.com

I bought a power bank with Bluetooth on March 26 and that is not a variety that is shown to be at site plz I want to return my product. My AWB Number[protected] & Order no. DD370853 Plz return my product. My phone no is [protected] and the Samsung power bank is shown as 20000MAH and the product is coming 25000MAH but the power bank with only the fake stamp on product and the bluetooth that is coming with Bluetooth is not working and when my product is not returned.i also complained in Consumer court of kaithal
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information