[Resolved] Samsung — Product Delivery | |
Dear support Team, I placed an order on samsung shop online (ID : [protected]) on 13th April and delivery date was 16th April but so far product has not been delivered yet neither got any solution. Whenever I'm calling customer service they are asking me to wait for 24Hours but even after that no solution and asking to wait again. The hell with this kind of service, if the product was not in stock then why the order was accepted and if was some website issue then why do i have to suffer? I want the delivery of the product ASAP either the same one or alternate product with 4~5 star split ac. Why the hell no one is responding and giving solution. It's really messed up and worst customer service I've ever faced. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 25, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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