Samsung — Product missing

No responses from the Samsung India team, after repeated emails about the product Samsung Tab S7 FE 4+64 GB wifi version .
I got an empty box with just the invoice. All the images, proofs have been sent to Samsung India for their reference. But since a week there is nothing. No follow ups. Just one answer, issue is escalated.
Order no [protected], registered email id [protected]@gmail.com
+3 photos
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Samsung India customer support has been notified about the posted complaint.
Nov 21, 2021
Updated by Lkhushboo
I have already paid 35, 899/- to them as well with a student offer. Even then such a worst experience.
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