Samsung — Product not delivered

Samsung — Product not delivered

S Sohini

I have ordered for a Samsung lnote 10 on August 10th on samsung shop app, I have paid 38000 and to be delivered by 16th August. I dont see any status on the product. I have followed up with customer care in innumerable times and sent a email to CEO I have tweeted to multiple groups of Samsung but still no use. THEY ARE CHEATING CUSTOMERS TAKING MONEY AND NOT DELIVERING THE PRODUCT. I WILL HAVE TO PUBLISH THIS IN TIMES OF INDIA AND DECCAN CHRONICLE IF DONT SEE ANY ACTION TAKEN AGAINST THIS ISSUE. Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Aug 18, 2020 Updated by Sohini I have ordered for a Samsung note 10 order I'd [protected]...August 10th on samsung shop app, I have paid 38000 and to be delivered by 16th August. I dont see any status on the product. I have followed up with customer care in innumerable times and sent a email to CEO I have tweeted to multiple groups of Samsung but still no use. THEY ARE CHEATING CUSTOMERS TAKING MONEY AND NOT DELIVERING THE PRODUCT. I WILL HAVE TO PUBLISH THIS IN TIMES OF INDIA AND DECCAN CHRONICLE IF DONT SEE ANY ACTION TAKEN AGAINST THIS ISSUE. Verified Support Aug 21, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Aug 21, 2020 Updated by Sohini SAMSUNG PLEASE REFUND THE AMOUNT PAID ...I DO NOT REQUIRE THE MOBILE ANYMORE AFTER ALL THIS Aug 25, 2020 Updated by Sohini Hi Samsung Team I have not received the Refund nor the Mobile...please refund the amount immediately. I will publish in Deccan Chronicle Speak out column on Monday 30th August
Add a Comment	Share
Submit Close