[Resolved]  Samsung — product not delivered even after confirmed delivery date of 28th may

Order #[protected] was places for samsung mobile phone. Yet it has not been delivered. Econ express is the worst courier agency. Google ratings or facebook ratings is 1 star for this courier company. Yet samsung for unknown reasons uses this bogus and cheap delivery company. Please deliver my order and request samsung india to ban ecom express forever.
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Aug 14, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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