[Resolved] Samsung — Refrigerator not working

piyushtrivedi007

Address:

Bhayander west Thane 401101

I have bought the freze on in 2018 and in May 2020 its stop working i have made the complaint and and guy showup exactly after one month saying gas is liking and fan is not working and he would be back in 10 days with gas and fan and didn't heard from him till 7th July 2020. when i call them again customer service guy informed me as compliant is closed from service center and he don't want to take new requests to repair and my product is not working from may 12 2020 not sure what to do next samsung please help my number is [protected].

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Aug 15, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd