Sir,
I have already lodged complaint on 19/04/2015, 30/04/2015 but till date my
problem is not solved. It is matter of shame that multinational company samsung
could not solve minor problem after 26 days has been lapsed..
Sir, I had purchased samsung invertor model refrigerator for
Rs 43, 000/= on 21/04/2015 from samsung showroom, new sadak, Abohar.
refrigerator gas leak 2 times. I have loadged complaints on 19/04/2015, 30/04/2015 but
till date my problem not resolved. The engineer visit 20/04/2015 and asked
that he will replace the order for damage part but till date engineer not visit
again. I persume that this referigerator having manufacturing fault so the gas
leak 2 times. Before this samsung refrigerator I have used LG refrigerator. I
have never any complaint of this LG refrigerator during these 12 years. Before
LG referigerator I used Godrej referigerator for 10 years and I have never any
complaint of Godrej refrigerator in 10 years. Accroding to my opinion it is
manufacturing fault. So, you are requested to please replace this refrigerator
or given my money back . I hope you must refund my money so that your goodwill
always keep remain, otherwise I have no obtion beyond go to consumer court to
recover my valuable money. CHAND
PARKASH WADHWA STREET NO 1 LAJPAT NAGAR ABOHAR
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