Samsung — refund delay and status | |
Hello, I have order the product on august 14th 2020. Delivery was supposed to happened on 20th august 2020. After 20th august i have been calling samsung on order status, there customer support doesnt have any clue about it. After that i have been asking to cancel the order and i was asking fro refund. On september 3rd someone called from samsung refund will initiated and ill get the refund by 2-3 days. I have been following up with them on everyday basis. Some of the ticket id are mentioned below: Ticket-1702542, 1702416, 1702312, 1702275, 1688315, 1701158, 1701158, 1699552, 1695397, 1707067 and others Reference number : [protected] Was this information helpful? | |
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Samsung India customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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