[Resolved]  Samsung — Regarding my new samsung mobile

Address:Erode

Hii,
I purchased a new samsung s20fe mobile on march 4th after 10 days the mobile get hanging, very slow nd overheating troubles.I went to samsung service centre they said tat we will check your mobile nd updated my mobile.. after 15 days mobile gets off automatically thn it will restart after 2 hrs..its the issue in new Samsung s20fe mobile. How can i use this fault mobile, its very annoying. In service centre thy want to open up my new samsung mobile, thn whats the value for tat. I didn't bought a second hand mobile to repair nd openup my mobile. Loss of money nd time, no responsbilities from samsung team for their new products. Hurted too much nd wasted
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Aug 13, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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