Samsung — Reminder 483- Worst CEO response system- Day 76 passed-Again nonsense response issue- Refund not received

jaivaish

from Chennai, Tamil Nadu

Nov 21, 2023

Address:

Chennai

Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???

Why they should get paid salary????

call me immediately.

On Tue, Nov 21, 2023 at 3:20â¯PM Jai Vaish wrote:
Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???

Why they should get paid salary????

###S have given me below complaints numbers but ### not a single case resolved yet even after 90 days-
[protected]

Was this information helpful?

No (1)

Yes (0)

Samsung India customer support has been notified about the posted complaint.

Nov 23, 2023

Updated by jaivaish Mr. Changhun, Mr, Jong, Mr. Han,
I have received refund cheque after 90 days.
Now i need compensation amount amount for this 90 days struggle and trouble.
Please call on my number.
I want to discuss about some serious feedback also.

Verified Support

Nov 24, 2023

Samsung India Customer Care's response Dear Mr. Jai Prakash Vaish,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.
We assure you that our relevant team member will contact you as soon as possible.
Kindly wait for the response from them.

Best Regards,
Samsung

Nov 27, 2023

Updated by jaivaish When i will get my compensation good will gesture amount of Rs. 15, 000/- for this trouble of 100 days?

Is there any timeline to resolve this issue? there is not limit to that????

Nov 30, 2023

Updated by jaivaish Reminder 493... Refer email from my ID. Such a nonsense response and team.

Related Samsung India reviews

View all 18887 Samsung India Reviews

Comments

jaivaish

from Chennai, Tamil Nadu

Dec 15, 2023

Reminder 501...
Mr. CEO, Changhun, Mr, Jong, Mr. Han- Pl respond to email. This is really very shamfull management.
It is more than 4 months now.
I came to know from Youtube that SAMSUNG customer service and response is very poor not only in India but also in USA also. See below youtuber video for your eyewitness-
https://www.youtube.com/watch?v=Z7iBFklVU_I
I need my compensation amount amount for this struggle and trouble.