Samsung — Replace compressor of refrigerator - Lost bill but still under warranty

Hi,

I purchased a Samsung Refrigerator in October 2013, which is still under 10-year warranty. I raised a service request no. [protected] as the compressor is not working. However, the technician said he would need the original bill to work on the request.

I am unable to find my original bill, and would request you to help with the details I have:
Purchase date: Oct 14, 2013
Store: Reliance Digital, Ambience Mall, Gurgaon

Product details:
Type: Samsung Side by side refrigerator
Model no.: RS21HSTWA1
Compressor: MKV190GL2J/E01
Model code: RS21HSTWA1/XTL
Serial no.: W68543AD500350B
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information