Samsung — Restart and freeze

Address:

chennai

People buy a smartphone from a trusted brand like Samsung by their hard earned money. But it seems like Samsung doesn't care about its customers, in such difficult situations, online work has increased and smartphone plays an important role in fulfilling that, but due to some fault many Samsung phones with Exynos 9611 soc, are failing, becoming unusable. The problem generally occurring after warranty ends, then at service center, they are charging Rs 5500 to replace the motherboard. The problem is caused by company, then why should customers pay for that M21s just started restarting automatically after 1 year 1 month and is completely unusable, my whole data gone, important files gone and at service center they straightaway asking for Rs.5k. Same is the case with more than thousands of customers. I want free motherboard replacement as soon as possible. Samsung is already losing as People are now not buying their phones because of auto restart issue.