[Resolved]  Samsung — S20+ Green Line Screen Replacement Rejected

Address:Bengaluru

Hello Samsung,

I have a 16 month old Samsung S20+ which picked up a green line after the recent software update. to get this fixed, I visited a service center in Bengaluru and they rejected the request by showing my read glass crack which happened like 1 year ago and the phone was working flawlessly all these days. This display issue arised only after the software update and you know it very well and the back glass doesnt have any relation with display pixel death.

Please fix this and prove you are a market leader and are unlike the chinese phone manufacturers.
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Nov 19, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2022
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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