I have bought samsung s9 plus phone on 01.06.2018. Present my mobile is not under warranty.
And samsung has released software update on november 1st 2019. As a samsung company update i have updated the software in my s9 plus device.
From that time my mobile display is flickering and green lines are coming as attached image.
For this i have visited 3 differnet samsung service centers in bangalore. Simply they were telling to change display instead of checking with engineer.
That will cost me around 18000 rupees.
So finally i have complained to samsung head office. They told me to check with any samsung enginner in any samsung service center.
So i have visited marathahalli samsung service center. Here one guy checked and confirmed this display issue is coming after samsung software update.
Because he has seen this kind of cases already before. So he has updated software but still not working.
So i told the samething to samsung head office. They asked me to give some time to investigate properly. After 3 days they were informing me,
This issue is not problem with software update. There is some hardware problem and informing to me to pay 17051 will change the display.
But they were not telling the reason for this issue.
But i didn't face any issue until software update. After software update only i am facing display issue.
I can confirm it was neither dropped nor physically damaged. Purely after software update this issue came. Was this information helpful? |
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