[Resolved] Samsung — samsung air conditioner repairing under warranty

Monu Bhk

Address:

Panipat 132103

Hi
I am munish sahu. I have lodge 1 complain on samsung customer care on 12 aug with request no. [protected] but till 16 aug not engineer will arranged by sumsung for visit or for checking the issue of a. C after my so many follow samsung customer have too many excuses for delay. I have buy this product under 10 year warranty but i think samsung is not capable to give service as par there policy.

Very disappoint when i am calling on customer care always they given me a new date of engineer but no body will come.

Please help me for return of this product and i want refund of my money.

If company is not capable for his services so why should i pay for this chines product.

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Aug 12, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd