[Resolved]  Samsung — Samsung ff345l rt37m553859-double door refrigerator

Address:	RELIANCE RETAIL LIMITED, 3RD FLOOR COUT HOUSE LOKMANYA TILAK MARG, DHOBI TALAO, MUMBAI
Website:	WWW.relianceretail.com

I was purchased samsung ff 345l model rt37553859 refined inox double door fridge on 08.10.2019 with one year warranty with the price rs.33, 835/- with sales order no.[protected], at reliance retail limited nagaram, keesara mandal. In the date[protected] we faced the problem that the fridge is not getting cool and given complaint to the customer care, technicians are visited two times and not resolved the issue. We paid rs.3000/- and rs.400/- for service.
It worked about 12 days only, again the technicians visited when ever there is no cooling, but they are not resolved the issue. After somany followups the item was taken to their workshop on[protected].
Till the date i was not received the item to my home. I was asked to replace with new one if problem is not solved till this day. They are simply extending days only. No any feedback from them. I was calling them and no response from them till this day.
I am facing the problem to keep the grocessries and necessary thing in this lock down time since 4 months.
I request you that i dont want the item and refund of the amount of rs.33835/- i will purchase new one urgently.