[Resolved] Samsung — Samsung galaxy A5 2016 complain

indian coder

Address:	Gurgaon, Haryana, 122001
Website:	www.samsung.com

Today i visit service center of sector 15 gurgaon they dont want to work for customer my a5 2016 purchase date 7-7-16 just wifi bluetooth not on, battery drain issue they said motherboard destroy they even dont have parts very poor attitude towsrds customer service kindly refund my 21900 on urgent basis i loss my time, money, office life due to phone not working i am very old client of samsung they said plz go home n come tuesday i cant leave office n go daily to your samsung care just refund my money .

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Sep 18, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 15, 2016

Updated by indian coder Dear samsung top management team kindly refund my hard money because a5 2016 full faulty mobile its impossible to repair no parts no solution just refund it

Verified Support

Aug 16, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd